At Nuzzoo, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us.
1. Information We Collect
When you place an order or interact with our website, we may collect:
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Your name, email address, billing and shipping addresses, and phone number
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Payment details (processed securely through our payment provider – we never see or store full card details)
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Order history and communication preferences
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Technical data such as IP address, browser type, and cookies (used to improve your shopping experience)
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer service and respond to enquiries
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Send order updates and (if you opt in) occasional marketing emails
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Improve our website and personalise your shopping experience
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Comply with legal and tax obligations
3. Sharing Your Information
We will never sell your data. We only share information with trusted third parties where necessary, such as:
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Print and fulfilment partners (to produce and ship your order)
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Payment providers (to process secure transactions)
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Delivery and courier services
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Website hosting and analytics providers (to run and improve our site)
Each third party only receives the information they need to perform their service.
4. Cookies
Our website uses cookies to remember your preferences, keep your basket active, and improve performance. You can control or delete cookies in your browser settings, but this may affect your shopping experience.
5. Marketing
If you sign up to our mailing list, we may send you news, promotions, or product updates. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
6. Data Security
We take data protection seriously. Your personal information is stored securely, and access is restricted to authorised staff and service providers only.
7. Your Rights
Under UK and EU GDPR regulations, you have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Ask us to delete your data (except where we are legally required to keep it)
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Withdraw consent for marketing at any time
To exercise your rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please get in touch:
📧 admin@nuzzoo.com
